When Brown Lady Shepard is rude, or curt, or dismissive, the reactions she receives from others are not to her gender or her race, but to her words. Why? Because the character was written with the expectation that most people will play it as a white dude … In Mass Effect, no matter what my Shepard says or does, not only is the dialogue the same as it would be for the cultural “default”, but the reaction from the other non-player characters is the same … Brown Lady Shepard waves her intimidation up in a dude’s face and he backs the fuck down, just like he would if she were a hyper-privileged white guy. My Lady Shepard faces no additional pressure to prove herself because of her background; if she is dismissed, it’s on the basis of her assertions, and not because she’s a queer woman of color from a poor socioeconomic background — even though that’s exactly what she is.
[…]
We don’t need Lady Shepard to verbally eviscerate a racist or punch an ass-grabber in the face to know she’s tough. We know she’s tough by her non-explicitly-gendered actions — the same way we know Dude Shepard is tough.
Yes, I’ve been playing Mass Effect this weekend, about five years behind everybody else. And like everybody sane, I’m playing FemShep, as who’d want to play an overmuscled meathead if they don’t have to? To be honest, I usually play as a female character if I get the opportunity; gaming after all is as much about being somebody else than your normal self as it is about anything else.
Underneath the surface FemShep, the female version of Mass Effect’s hero, is quite literally the same as her male counterpart: they share the same animations, the same dialogue trees, etc. Which means, as Lesley Kinzel explains above, that female Shepard is treated the same as male Shepard and people respond to her personality and actions, rather than to her gender or race. This is interesting, rarer than it should be in pop culture, let alone real life. It’s not completely unproblematic, still a standard sort of sci-fi adventure, but the ability to play a competent, tough female action hero and it’s no big deal, is worth it.
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